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CASE STUDY · SOFTWARE DEVELOPMENT

The scrap of paper that started everything.

An end-to-end clinic operations platform managing surgical rosters, OT rooms, procedure timers, staff assignments, EHR flows, and incident logging across two branches.

Client
Dr. Salman Aesthetics
Engagement
Software Development
Status
Ongoing
Scope
2 branches, 20+ staff
2Branches live
20Team members onboarded

The opportunity

01 · CONTEXT

A world-class hair transplant practice was running on paper registers, WhatsApp coordination, and manual graft counting.

Patient history, surgical logs, follow-up schedules, and staff handoffs had no digital infrastructure at all. The result was bottlenecks, errors, and no real-time visibility across the Islamabad and Peshawar branches. Families waiting outside a seven-hour procedure could not be told how much longer, because nobody in the building could see.

The surgery was excellent. The system holding it together was not. This engagement is the reason Megsolve exists.

The solution

02 · DELIVERY

A comprehensive clinic operations web application, built around how the theatre actually runs rather than how software usually models it.

PH 01

Surgical roster and theatre scheduling

  • Daily surgical roster management across both branches
  • OT room scheduling with conflict prevention
  • Real-time procedure timers visible to coordinating staff
PH 02

Clinical records

  • Electronic health records replacing paper patient files
  • Patient follow-up tracking with scheduled touchpoints
  • Incident logging captured against the procedure it relates to
PH 03

Staff and access management

  • Staff role assignments mapped to each procedure
  • Role-based access control across a team of more than 20
  • Handoffs recorded digitally rather than verbally

The impact

03 · OUTCOME

Full digital operations

Clinical continuity

Next.jsSupabaseGoHighLevelRole-Based AccessEHR
CLOSING NOTE

This is the engagement that made the company. Everything Megsolve builds now traces back to a technician writing a graft count on a scrap of paper at midnight.

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